Privacy Policy

Privacy Policy of BZHEY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from heybzhey.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device.

As you browse the Site, we may also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using technologies including cookies, log files, web beacons, tags, pixels, and similar tracking technologies.

“Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

“Log files” track actions occurring on the Site and may collect information including your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse and interact with the Site. We may also use analytics and advertising technologies provided by our ecommerce, analytics, and advertising partners, subject to applicable consent requirements.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and telephone number. Payment information is processed through the payment methods and payment providers available through our store. We refer to this information as “Order Information.”

We may also collect information that you voluntarily provide to us, for example when you contact customer service, subscribe to marketing communications, submit a review, or otherwise communicate with us.

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We generally use the Order Information we collect to fulfill orders placed through the Site, including processing payments, arranging shipping, and providing invoices and/or order confirmations.

We may also use Order Information to communicate with you, provide customer support, screen orders for potential risk or fraud, and, where permitted and in accordance with your preferences, provide you with information or advertising relating to our products and services.

We use Device Information to help us identify potential risk and fraud and, more generally, to improve and optimize our Site. For example, we may use this information to understand how customers browse and interact with the Site and to evaluate the performance of our marketing and advertising campaigns.

Where permitted by applicable law and subject to your consent where required, Device Information may also be used for advertising, retargeting, measurement, and personalization purposes.

SHARING YOUR PERSONAL INFORMATION

We share Personal Information with third parties that help us operate our business and use your Personal Information as described above.

For example, we use Shopify to operate our online store. You can learn more about how Shopify handles Personal Information in Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy.

We may also use analytics services such as Google Analytics to better understand how visitors use our Site. More information about how Google handles personal information can be found at https://policies.google.com/privacy. You can opt out of Google Analytics using Google’s browser add-on at https://tools.google.com/dlpage/gaoptout.

We may also share Personal Information with service providers that assist us with services such as payment processing, order fulfillment, shipping, customer support, website functionality, analytics, and advertising.

We may disclose your Personal Information where required to comply with applicable laws and regulations, respond to a lawful request for information, subpoena, search warrant, or other legal process, or otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be relevant to you.

Depending on the advertising platforms we use, you may be able to manage or opt out of personalized advertising through the privacy or advertising settings of those platforms.

For example:

You may also be able to opt out of certain targeted advertising services through the Digital Advertising Alliance at https://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not necessarily alter our Site’s data collection and use practices when we detect a “Do Not Track” signal from your browser.

Where legally required, we provide separate cookie or consent controls that allow you to manage certain tracking and advertising technologies.

YOUR RIGHTS

If you are located in the European Economic Area, United Kingdom, or another jurisdiction that provides similar privacy rights, you may have the right to request access to the Personal Information we hold about you.

Depending on applicable law, you may also have the right to request that your Personal Information be corrected, updated, deleted, restricted, or transferred, and you may have the right to object to certain processing or withdraw previously given consent.

If you would like to exercise any of these rights, please contact us using the contact information below.

Where we process your Personal Information in connection with an order, we do so where necessary to perform our contract with you. We may also process information where necessary for our legitimate business interests, to comply with legal obligations, or based on your consent where applicable.

Please note that your Personal Information may be transferred outside your country of residence, including to countries such as Canada and the United States, where some of our service providers may operate.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal and accounting obligations, resolve disputes, and enforce our agreements.

You may request deletion of your Personal Information where applicable, although certain information may need to be retained where required by law.

MINORS

The Site is not intended for children under the age of 16.

We do not knowingly collect Personal Information from children under 16 without appropriate authorization where required by law.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or for other operational reasons.

We encourage you to review this Privacy Policy periodically for any updates.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your privacy rights, please contact us by email at:

support@heybzhey.com